Shipping policy

Shipping Policy

Thank you for shopping with Fominteo. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing Time

Orders are typically processed within 1-3 business days after payment is confirmed.

Please note that processing time does not include weekends or public holidays. During peak seasons, promotional periods, or high order volume, processing may take slightly longer.

Shipping Time

Estimated delivery times vary depending on the destination and shipping carrier.

Estimated shipping time: 7-15 business days after the order has been processed.

Delivery times are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier delays, weather conditions, incorrect shipping information, or other circumstances outside our control.

Shipping Rates

Shipping rates, if applicable, will be calculated and displayed at checkout before you complete your order.

From time to time, we may offer free shipping promotions. Any free shipping offer will be subject to the terms displayed at checkout or on the relevant promotion page.

Shipping Destinations

We currently ship to selected countries and regions. Available shipping destinations will be shown at checkout.

If your country or region is not available at checkout, we are currently unable to ship to that location.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.

Please allow up to 48 hours for tracking information to update after the tracking number is issued.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for delivery delays, failed delivery, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at fmzcfauxfurclothing@gmail.com. We will do our best to update the address before the order is processed or shipped, but we cannot guarantee changes after the order has been submitted.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, VAT, or other fees may apply depending on your destination country or region.

These charges are not included in the product price or shipping cost unless otherwise stated at checkout. Customers are responsible for any customs duties, import taxes, or related fees required by their local authorities.

We are not responsible for delays caused by customs processing.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost, damaged, or marked as delivered but not received, please contact us at fmzcfauxfurclothing@gmail.com with your order number and any relevant details.

We will review the issue and assist you where possible. In some cases, we may need to contact the shipping carrier for further investigation.

Please inspect your package upon delivery. If your item arrives damaged or incorrect, please contact us as soon as possible with photos of the package and item.

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on availability, warehouse location, or carrier requirements. You may receive separate tracking numbers for different shipments.

If you have any questions about shipping or delivery, please contact us at:

Fominteo
Email: fmzcfauxfurclothing@gmail.com